FPG Staff Guide — Updated March 2026

01

Introduction

Your duty as a staff member is to ensure all members have the best experience possible.

⚠️ Important Notice

Your conduct on other servers influences your position here. Being toxic or cheating elsewhere results in demotion.

02

Staff Rules

These rules apply to every staff member at all times. No personal rules or personal punishments.

📋
Rules — All server rules apply to staff.
💼
Professionalism — Required at ALL times. No bad language around members.
🏷️
Nicknames — No inappropriate nicknames. Changing others' without permission = green warn.
📸
Evidence — Post proof of all punishments in #punishment-logs.
🚫
Abusing Permissions — Any reason including joking = green or red warn.
⏰
Activity — At least 8 hours per week. Inactivity over 1 day requires #absences.
🎫
Tickets — Always professional. First claimer owns it. After 20 min unreplied you may take over.
🔒
Borders — Never reveal who issued a punishment. (Staff leak.)
🤐
Staff Information — All staff-only info stays private. Leaking = red warn, demotion, possible blacklist.
⚖️
Fairness — Punishments based on personal disputes are forbidden.
🔐
Discord 2FA — Must be enabled.

03

Recent Announcements

New

SmartyVerxe [FPG]March 17, 2026Note

Contributor Roles: Members who donate coins receive permanent Contributor roles as a reward.

10m → Contributor (permanent)
50m → Contributor+ (permanent)
100m → Contributor++ (permanent)
200m → Contributor+++ (permanent)
500m → Exclusive Contributor (permanent) + a custom role for 365 days

BhoumikMarch 14, 2026Critical

Professionalism Reminder:

Ticket Patience: Response time 15–30 min. Don't ping roles within minutes of ticket opening.
Moderation Chain: Direct mutes = Extreme Violations only. Disputes: de-escalate → warn → mute.

BhoumikMarch 11, 2026Note

Winner Transfer: Block original winner using /giveaway block link: user: block: reason: if they transfer their prize.

LostFrMarch 8, 2026 • 📌 PinnedCritical

Sponsor Trade Log: Send trade log screenshot after receiving money/items. No proof = red warn or demotion.

Different amounts per winner in one GW → Admin+ only.
50m+ GW → Helper/Mod only.
100m+ GW → Admin+ only.
Lower staff collecting must pass to Admin after creating GW.

Siddhu_PiddhuMarch 8, 2026Reminder

Absence Nickname: Use /nick to add [Absence] prefix — e.g., [Absence] siddhu_piddhu.

BeHappyInLifeMarch 6, 2026Required

FP Linked Role: Every giveaway in any channel must include the FP Linked role. Compulsory.

04

Warning System

Updated

Verbal Warning

For very small/silly mistakes. Does not count toward demotion.

Green Warn

For small offenses.

Expires 7 days.

3 Green → 1 Red Warn.

Red Warn

For bigger offenses.

Expires 15 days.

2 Red → Demotion.

⚠️ While Under Any Warning

You are ineligible for promotion.

05

Hosting Giveaways

Updated

Host 3–4 giveaways per week. Consistency over excuses.

🔗 FP Linked Role — Required

Every giveaway must include FP Linked role. No exceptions.

🎉 #giveaway

Min prize3m

Duration1h – 1d

NoteUnder 50m per person

🎊 #huge-giveaways

Min prize50m per winner

Duration1h – 7d

Note50m+ only

✨ #sponsored-giveaway

Min prize3m

Duration1h – 1d

Note50m+ → huge-gw

⚡ Quick Drop

Min prize2m

Duration30sec – 5min

Ping@quick drop

📋 Payout Rules

⏱️ Payouts within 24 hours — failure = verbal → green warn.
📝 Log in #gw-payouts and #gw-records.
🎫 Close claim ticket after paying.
❌ No IGN in 24h → close: "Giveaway Claim duration expired".
🔴 AH must be BIN — not Bid.

🎮 Participation Rule

Staffs are not allowed to join giveaways below 50m per person.

06

Ticket Handling

Updated

1
Claim First — /ticket claim before saying anything.
2
Warm Welcome — "Hello, @user! Welcome to Fakepixel Giveaways Server. I'll be assisting you today."
3
Professional Grammar — Full stops, commas, question marks.
4
Close When Done — Never leave completed tickets open.

⏳ Ticket Patience

Response time: 15–30 minutes. Do NOT ping staff roles immediately after a ticket opens.

🚫 Appeal Tickets

Do not handle unless absolutely necessary.

07

Sponsor Giveaways

Updated

✅
Handle sponsor tickets (do not claim). Confirm all details before hosting.
💵
Min 3m. Never host before receiving prize money.
📁
All sponsor tickets arrives in sponsor tickets category.
🎊
50m+ per person → host in #huge-giveaways.

📸 Trade Log — Required

Send trade log screenshot after receiving money/items. No proof = red warn or demotion.

👮 Rank Requirements

• 50m+: Ticket must be handled by a Helper or Moderator (not Giveaway Assistant).
• 100m+: Ticket must be handled by an Administrator or higher.
• Different prize amounts per winner: Administrator or higher must handle it.
• If a lower-rank staff collects the coins/items, they must pass them to an Admin before hosting.

08

Staff Absence

📝
Inactive 3+ days → fill absence form.
📅
Max duration: 1 month.
⚠️
Inactive 1+ week without absence = risk demotion.
🏷️
Add [Absence] prefix via /nick.

Format: Name / Reason / Duration. Accepted by Admin+. Once ✅, you're approved.

09

Channel Navigation

Channel	Purpose
#announcements	Weekly staff announcements.
#staff-updates	Promotions and demotions.
#staff-suggestions	Suggest new rules or systems.
#absences	Absence requests. Format: Name / Reason / Duration.
#gw-records	Log all payouts. Full screenshot — do not crop.
#proofs	Payout proof. Format: Paid to @user [ their ign ]. [screenshot]
#punishment-logs	Log all punishments. Format: Username / ID / Punishment / Reason.
#warns	Staff punishments. Community Manager+ only.
#bot-cmds	All moderation commands here only.
#staff-giveaways	Staff giveaways. Admin+ permission required.
#birthdays	Post your IGN and birthday.
#staff-faq	FAQs. Re-read regularly.

10

Staff Commands (Mostly used ones)

Command	Action
?timeout / ?to Carl Bot	Timeout a member.
?removetimeout / ?rto Carl Bot	Remove timeout.
?kick Carl Bot	Kick a member.
?ban Carl Bot	Ban a member.
?unban Carl Bot	Unban a member.
?setnick Carl Bot	Change a member's nickname.
?purge <number> Carl Bot	Delete multiple messages. (Admin+ only)
/giveaway create FPG Toolkit	Host a giveaway.
/giveaway reroll <ID> FPG Toolkit	Reroll a giveaway.
/ticket claim FPG Toolkit	Claim a ticket before responding.
/nick Built-in	Change your nickname.
/giveaway block link: user: block: reason: FPG Toolkit NEW	Block a winner from claiming after transfer.
/staff-helper or /t FPG Staff Helper NEW	Get templates for quick actions.
/warn FPG Staff Helper NEW	Directly issue a warning to a member.

⚠️ Bot Commands

Only in #bot-cmds. In #staff-chat = verbal warn. In general = green warn.

11

Punishment Guide

All punishments must be logged in #punishment-logs.

⚖️ Moderation Chain

Direct mutes = Extreme Violations only. Disputes: de-escalate → warn → mute.

Offense	Duration	Notes
Spamming	1 Day	3+ similar messages in 60s or 15+ same chars.
Unapproved Links	1 Day	Sketchy sites, hacked clients, illegal content.
Begging	1h – 1d	Any form of e-begging.
Sensitive Subjects	1 Day	Intentional arguments about politics, suicide, racism.
Staff Harassment	1 Week	3+ insulting/threatening messages toward staff.
Trolling / Misleading	1d – 1w	Deliberate provocation or disruption.
Chat Flooding	1h – 1d	Rapid mass messages to disrupt chat.
Swearing	1h – 2w	Offensive language directed at players.
IRL Threats	1 Week	Threats involving real-life information.
Sending NSFW	1w – 4w	Sexual, violent, or adult content.
Minor Advertisement	1 Week	Casual server advertising.
Major Advertisement	Perm Ban	Blatant raiding. Screenshot required.
Malicious Activity	Perm Ban	Doxxing, DDoSSing, leaking IRL info.
Inappropriate Username	Perm Ban*	*Warn first. Appeal after change.
Staff Impersonation	Perm Ban*	*Warn first.
Lying to Staff	Perm Ban	Requires 2 Manager+ vouches.
Punishment Evasion	Perm Ban	Mute or ban evading via alt.

📋 For Admins and Below

Submit ban reviews in #punishment-requests.

12

Promotion System

From → To	Criteria
Gw Assistant → Helper	Host ≥15 GWs, consistency, good reputation.
Helper → Moderator	Active moderation, 1 month min, no strikes.
Moderator → Head Moderator	High activity, strong leadership.
Head Moderator → Administrator	Trust from higher-ups, consistent support.
Administrator → Head Administrator	Handpicked by Community Managers and above.

Role	Key Permissions
Giveaway Assistant	Start giveaways,Manage GWs, view logs..
Helper	View audit logs and issue timeouts.
Moderator	Deafen members, Move members.
Head Moderator	Manage nicknames, threads.
Administrator	Manage roles and expressions.
Head Administrator	Manage channels, webhooks, ban members, basically full access.
Community Manager and above	Highest Authority and Administrator (full access).

13

FPG Staff Helper Bot

New

Melon Musk [FPG]March 15, 2026New Tool

The FPG Staff Helper makes ticket handling faster with built-in templates.

Add the bot to your personal apps from the provided link.
Mention the bot in the verification thread with your User ID.
Use /staff-helper or /t for fast templates.

14

Weekly & Monthly Announcements

Every Sunday — weekly announcement with Staff of the Week.

Every 1st of the month — most Staff of the Week wins = Staff of the Month.

ℹ️ Eligibility

These titles are for Chief Executives and below only.

15

Contributor Roles

New

Members who donate coins to the server are rewarded with permanent Contributor roles. These are public roles visible to all members.

Contributor

Donate 10m coins.

Permanent role.

Contributor+

Donate 50m coins.

Permanent role.

Contributor++

Donate 100m coins.

Permanent role.

Contributor+++

Donate 200m coins.

Permanent role.

⭐ Exclusive Contributor

Donate 500m coins.

Permanent role + a custom role for 365 days.

Staff Handbook

Introduction

Staff Rules

Recent Announcements

Warning System

Hosting Giveaways

Ticket Handling

Sponsor Giveaways

Staff Absence

Channel Navigation

Staff Commands (Mostly used ones)

Punishment Guide

Promotion System

FPG Staff Helper Bot

Weekly & Monthly Announcements

Contributor Roles