Introduction
Your duty as a staff member is to ensure all members have the best experience possible.
Staff Rules
These rules apply to every staff member at all times. No personal rules or personal punishments.
- Rules â All server rules apply to staff.
- Professionalism â Required at ALL times. No bad language around members.
- Nicknames â No inappropriate nicknames. Changing others' without permission = green warn.
- Evidence â Post proof of all punishments in #punishment-logs.
- Abusing Permissions â Any reason including joking = green or red warn.
- Activity â At least 8 hours per week. Inactivity over 1 day requires #absences.
- Tickets â Always professional. First claimer owns it. After 20 min unreplied you may take over.
- Borders â Never reveal who issued a punishment. (Staff leak.)
- Staff Information â All staff-only info stays private. Leaking = red warn, demotion, possible blacklist.
- Fairness â Punishments based on personal disputes are forbidden.
- Discord 2FA â Must be enabled.
Recent Announcements
New/nick to add [Absence] prefix â e.g., [Absence] siddhu_piddhu.- Different amounts per winner in one GW â Admin+ only.
- 50m+ GW â Helper/Mod only.
- 100m+ GW â Admin+ only.
- Lower staff collecting must pass to Admin after creating GW.
/giveaway block link: user: block: reason: if they transfer their prize.- Ticket Patience: Response time 15â30 min. Don't ping roles within minutes of ticket opening.
- Moderation Chain: Direct mutes = Extreme Violations only. Disputes: de-escalate â warn â mute.
Warning System
UpdatedExpires 7 days.
3 Green â 1 Red Warn.
Expires 15 days.
2 Red â Demotion.
Hosting Giveaways
UpdatedHost 3â4 giveaways per week. Consistency over excuses.
- âąī¸ Payouts within 24 hours â failure = verbal â green warn.
- đ Log in #gw-payouts and #gw-records.
- đĢ Close claim ticket after paying.
- â No IGN in 24h â close: "Giveaway Claim duration expired".
- đ´ AH must be BIN â not Bid.
Ticket Handling
Updated- 1Claim First â
/ticket claimbefore saying anything. - 2Warm Welcome â "Hello, @user! Welcome to Fakepixel Giveaways Server. I'll be assisting you today."
- 3Professional Grammar â Full stops, commas, question marks.
- 4Close When Done â Never leave completed tickets open.
Sponsor Giveaways
Updated- Handle sponsor tickets (do not claim). Confirm all details before hosting.
- Min 3m. Never host before receiving prize money.
- All sponsor tickets in #sponsorgw.
- 50m+ per person â host in #huge-giveaways.
- âĸ 50m+: Helper/Mod only.
- âĸ 100m+: Admin+ only.
- âĸ Different amounts per winner: Admin+ only.
- âĸ Lower staff collecting must pass to Admin after creating GW.
Staff Absence
- Inactive 3+ days â fill absence form.
- Max duration: 1 month.
- Inactive 1+ week without absence = risk demotion.
- Add [Absence] prefix via
/nick.
Format: Name / Reason / Duration. Accepted by Deputy+. Once â , you're approved.
Staff Commands
| Command | Action |
|---|---|
| ?timeout / ?to | Timeout a member. |
| ?removetimeout / ?rto | Remove timeout. |
| ?kick | Kick a member. |
| ?ban | Ban a member. |
| ?unban | Unban a member. |
| ?setnick | Change a member's nickname. |
| ?purge <number> | Delete multiple messages. (Admin+ only) |
| /giveaway create | Host a giveaway. |
| /reroll <ID> | Reroll a giveaway. |
| /ticket claim | Claim a ticket before responding. |
| /nick | Change your nickname. |
| /giveaway block link: user: block: reason: | Block a winner from claiming after transfer. |
Punishment Guide
All punishments must be logged in #punishment-logs.
| Offense | Duration | Notes |
|---|---|---|
| Spamming | 1 Day | 3+ similar messages in 60s or 15+ same chars. |
| Unapproved Links | 1 Day | Sketchy sites, hacked clients, illegal content. |
| Begging | 1h â 1d | Any form of e-begging. |
| Sensitive Subjects | 1 Day | Intentional arguments about politics, suicide, racism. |
| Staff Harassment | 1 Week | 3+ insulting/threatening messages toward staff. |
| Trolling / Misleading | 1d â 1w | Deliberate provocation or disruption. |
| Chat Flooding | 1h â 1d | Rapid mass messages to disrupt chat. |
| Swearing | 1h â 2w | Offensive language directed at players. |
| IRL Threats | 1 Week | Threats involving real-life information. |
| Sending NSFW | 1w â 4w | Sexual, violent, or adult content. |
| Minor Advertisement | 1 Week | Casual server advertising. |
| Major Advertisement | Perm Ban | Blatant raiding. Screenshot required. |
| Malicious Activity | Perm Ban | Doxxing, DDoSSing, leaking IRL info. |
| Inappropriate Username | Perm Ban* | *Warn first. Appeal after change. |
| Staff Impersonation | Perm Ban* | *Warn first. |
| Lying to Staff | Perm Ban | Requires 2 Manager+ vouches. |
| Punishment Evasion | Perm Ban | Mute or ban evading via alt. |
Promotion System
| From â To | Criteria |
|---|---|
| Jr GM â Sr GM | Host âĨ15 GWs, consistency, good reputation. |
| Asst. Helper â Helper | Active âĨ2 weeks, help in tickets, good behavior. |
| Helper â Moderator | Active moderation, 1 month min, no strikes. |
| Moderator â Trial Admin | High activity, strong leadership. |
| Trial Admin â Admin | Trust from higher-ups, consistent support. |
| Admin â Deputy | Handpicked by Co-Owners. |
| Role | Key Permissions |
|---|---|
| Jr Giveaway Manager | Start giveaways. |
| Sr Giveaway Manager | Manage GWs, assign Jr GMs, view logs. |
| Assistant Helper | View audit logs. |
| Helper | Issue timeouts. |
| Moderator | Manage messages. |
| Trial Admin | Same as Admin (trial). |
| Admin | Manage roles. |
| Deputy | Administrator (full access). |
FPG Staff Helper Bot
New- Add the bot to your personal apps from the provided link.
- Mention the bot in the verification thread with your User ID.
- Use
/staff-helperor/tfor fast templates.
Weekly & Monthly Announcements
Every Sunday â weekly announcement with Staff of the Week.
Every 1st of the month â most Staff of the Week wins = Staff of the Month.
Your efforts help improve our community every day. Welcome to the Team!